Jo was a pleasure to work with, very organised, friendly and knowledgeable. The entire process was simple and transparent and we will contact Jo for any future work.
M and Em
4 months agoMike
"Jo was a pleasure to work with, very organised, friendly and knowledgeable. The entire process was simple and transparent and we will contact Jo for any future work.
M and Em
4 months agoHillcrest – W. Family Trust
"We would highly recommend Jo Glancy to any vendor looking for an effective agent. We had met her at open homes over the years and found her to be friendly and professional. She is an excellent communicator and worked closely with our family through the auction process. Jo’s advice relating to marketing and staging the property was critical in a difficult market and we were happy with the result she delivered us. Thank you"
4 months agoR&S
"Jo recently sold our property and we would highly recommend her services. From the very beginning Jo was patient and never pushy. She worked within our timeframes, was extremely well organised and professional at all times. Above all, Jo was considerate of our needs and included the whole family in the process. Thank you Jo!"
5 months agoSarah
"We met Jo as the selling agent. What we appreciated most was the space she gave us whilst viewing (we never like it when agents follow you round) and yet was always available when we had questions, even if she didn't know the answer she was quick to respond. She always followed up on viewings but never came across as pushy. Jo also kept us informed right up to auction date and generally made our purchase easier. On the basis of my experience I would be confident recommending Jo to sell your home too!"
10 months agoVickie Partridge
"I met Jo Glancy on the recommendation of my neighbours who had previously bought and sold property with her and spoke very highly of her as an agent and a person.
At the time I was selling the family home of 48 years and was daunted at the prospect of having to find an agent that would help me through a process that I knew nothing about.
From Jo I received kindness, understanding and a firm hand all of which I needed at different times.
I trusted in her to do her job and she didnt let me down, there were no false promises made and no unrealistic expectations allowed just a determination that I would understand everything and make my decisions fully informed.
I have now also bought and sold with Jo who I dont think of as an agent but as a friend with a great understanding of real estate.
She will always have my grateful thanks."
10 months agoMikeMike
"Jo was absolutely amazing to deal with. As first home buyers, we were quite nervous and unsure about the process but Jo was patient, kind, and fun throughout everything. Thank you for minimising the stress and guiding us."
1 year agoPMNorthcote
"Jo Glancy was given the task of selling my property after my listing agent decided to leave for another career.
I had not met Jo until she inherited my listing to sell. From the very start Jo handled the situation I was left in with grace and dedication.
She is always available to talk to.
My property was very unique and not the easiest to market given that it had some issues.
During the campaign she also managed to get the property a feature in the Herald which yielded a large amount of buyers.
Jo has the ability to calmly negotiate with all parties and has the tenacity to keep going until a result is obtained.
I would highly recommend her to sell any property even in a challenging market.
Thank you so much."
1 year agoJeremy & Gemma
"House sales made easy! We live in a different city to where our house was sold, so Jo Glancy arranged everything for us from dealing with our tenants, arranging staging and photography, managing an amazing marketing campaign with over 50 different open home viewings right through to the auction process and settlement. This was the first house we have sold, so everything was new us, but Jo ensured everything went smoothly."
2 years agoSally – Northcote Point
"Jo recently sold our house in Northcote Point and I would recommend her services to anyone. Jo’s suggestions to us, her great network of contacts and her excellent style with buyers meant we had four bidders in the room on auction day when many other properties were either not selling or having 1-2 bidders. Jo’s communication was professional and clear with updates after all open homes and prior to the house being on the market so we always knew what she was doing and where we were at. Most importantly, her positivity helped us to stay positive through the auction process which while very effective can be a very intense time for vendors. We are very happy with our outcome on the day and think Jo should be your go to estate agent for Northcote Point and beyond."
2 years agoPiers and Dan
"We only have positive things to say about Jo and would not hesitate to recommend her to anyone. We have dealt with many real estate agents over the years and it is hard to find someone like Jo who has a genuine warm personality combined with the skills of an experienced salesperson and the motivation to work very hard to achieve fantastic results. When we were considering selling, we were looking for an agent who not only we liked and could work with, but who would be an excellent person for buyers to work with as well, and Jo exceeded our expectations. Jo is the consummate professional and a pleasure to deal with during what can be a rather stressful time. She is open, warm, communicative and upfront. Through the sales process Jo was always positive, kept us regularly informed, was flexible never pushy and we always felt like she was available. And even though there were times we must have driven her crazy, she was always calm. We never once felt like selling our house wasn’t a top priority for her (even though we knew she has other listings), and we are certain that the result we got on auction day was because of her professionalism and commitment. Jo was our sole point of contact throughout the sales process which reduced the stress considerably (rather than dealing with multiple agents). She always contacted us to arrange viewing times for buyers as opposed to other agents we have dealt with in the past who turn up on our doorstep with no warning or enter our house without letting us know. Jo made selling our property as easy and straightforward as it could have been. It has been an absolute pleasure to have met and worked with Jo and we look forward to working with her in the future."
2 years agoM R Hawkins
"As a Trustee of my deceased sister’s estate I was recently tasked with the sale of her property in Northcote; this task being expanded as there was also another party involved in the sale process due to the property being jointly owned. It was immediately apparent to me that she related to my position as a trustee and my role in the overall process of preparing the property for auction. In a short time Joanna had prepared a “time-line” for the sale process and worked with me to define all areas of concern leading up to the auction date and had prepared a detailed plan for the advertising of the property and the preparation of the house and grounds for the photography required for the advertising promotion. Joanna has a very pleasant personality that I related to from our first meeting and this is coupled to her very positive approach to the whole sale process. I have no hesitation in recommending her as a very professional agent who I would gladly use again should I ever require the services of an experienced agent in the future."
2 years agoBrian and Steve
"Jo has been a tremendous help to us in selling our home and moving to one we love even more. Recently, a property in our neighbourhood came on the market. We loved it but thought it was out of reach, yet felt that if we didn’t at least try for it we would be missing out. We got in touch with Jo as she had handled the sale of it to us and, having dealt with her previously we were greatly impressed with her professionalism and ability to work the Roladex to string a deal together. We couldn’t think of anyone better qualified to get the job done.
Jo came over at very short notice and met with us to discuss our plan and talk through our options. Once we had made a decision, she acted very quickly and within a few days had hosted four viewings and managed to secure an offer of purchase at the price we had asked. Furthermore, Jo met us prior to the auction of the property we were going for, to discuss different scenarios and strategies. She sat with us at the auction and was on hand to offer thoughts and advice during the process. She also very kindly waited while we signed the paperwork as winning bidders. We are thrilled with the outcome and looking forward to moving home soon.
We were very impressed with Jo’s professionalism and efficiency throughout the process. We felt that Jo listened to us, understood our needs and worked diligently to achieve a great outcome. Jo’s market knowledge and ability to bring buyers and sellers are tremendous and she exceeded our expectations. We would not hesitate to recommend Jo to others. We are very pleased to pay Jo’s commission – it is thoroughly deserved.
2 years agoAnt and Paula
"Jo was fantastic to deal with through the entire process of selling our home. Jo really went the extra mile to ensure we had the support for our open homes and marketing our property which resulted in record numbers through our property."
2 years agoPhil and Louise
"We brought our new home from Jo and we enjoyed dealing with her so much that it was then a very easy decision to ask her to sell our home. There were numerous late night negotiations and this was never a problem for her. Jo gave us great advice in preparing our home for sale. She provided us with a fantastic marketing package and gave us confidence that it would attract a wide range of potential buyers. We felt very well informed, with a detailed campaign timeline after each viewing and timeline. After each viewing and open home Jo called us straight away and gave us very detailed feedback. We were impressed at her thorough knowledge of the local market and how she kept up to date with the competing sales in our suburb. We both work full time and Jo made sure we always had plenty of notice before a viewing, ensured that they were well qualified, and made our lives as stress free as possible. All three open home weekends were absolutely packed and we had multiple private viewings. We accepted a pre-auction offer so the auction was brought forward, and with many bidders on auction day the final price well exceeded our expectations. This was by far the best experience we have ever had with an agent. Jo is warm, highly professional and experienced, and an absolute pleasure to deal with. We will be recommending her to anyone we know who is selling their home."
2 years agoAnthony
"I first came across Jo at an open home where I was comparing my property to the one she was selling. She came across as very personable and knowledgeable and even though I declared I was not interested in buying the house gave me insights into the current state of the market. When it came time to sell my house although I had been to numerous open homes and spoke to a host of agents Jo was the top of my list. Sure enough when she came around for my appraisal I knew she was the right person to market my home. Throughout the process she was a complete professional, kept me up to date every step of the way even helping at times with my presentation and giving me valuable contacts to help put the house into best presentable order. She also predicted very accurately the likely sale price. I think everyone should do their research before enlisting an agent as this is an important role – or you can save the time and take the advice of someone who has done the research and get Jo."
2 years agoHappy Vendor
"We would like to highly recommend Jo to anyone who is looking for a Real Estate agent to sell their home. Her innovative marketing and boundless energy ensured that we had full exposure to potential buyers and the lead up to auction day saw her consolidate a worthwhile group of potential buyers making the auction day a success. Throughout the process we were kept fully informed of progress and feedback, almost on a daily basis. Jo capitalised on her extensive knowledge and understanding of the current market trends and although buying and selling property can be distressing, I am pleased to say that such was not the case for us. Thank you, Jo, for all your hard work on our behalf."
2 years agoSteve
"My wife and I selected Jo to sell our current house having successfully worked with her during the purchase at auction of our new home. We found Jo to be a highly engaging personality who consistently demonstrated to us a strong focus on regular, open communication – always responding promptly to our questions during the marketing and auction process. We felt that Jo worked hard for us, gaining great coverage of our property in the press and a good attendance at our open homes. Jo got us a buyer at the auction, which now means we can move on. For that, and for making what could have been a very stressful experience for us into a very positive one, we would be very happy to recommend Jo to other potential customers."
2 years agoLuke
"Personally, I found Jo a pleasure to work with in selecting the ideal home for my family. Professionally I found Jo to be an incredibly slick operator; always willing to show us a variety of options while clearly understanding the brief and budget. The result was a very well-informed purchase decision and a home that will suit us for years to come."
2 years agoWayne and Gilly
"Of all the agents who we came into contact with during our house hunt, we felt Jo Glancy listened most closely to what we were looking for in a home. This eventually led us to our new home. We appreciated her no pressure approach – no ‘hard sell’ here which meant we were given the time and space we needed to ensure we were making the right decision. We would certainly recommend Jo to anyone contemplating buying a home in the bays."
2 years agoBrent and Ann
"This is a short note to thank you for the effort you put in to the sale of our Onewa Road property. The three-week campaign you set for the sale was planned and executed without a hitch. We particularly noted the fact that you were always on call to answer questions and kept us informed. We were very pleased with the outcome of the sale and would not hesitate to recommend you to other potential vendors."
2 years agoAmanda and Morgan Thomas
"We would like to thank you for restoring our faith in the integrity of the real estate profession from a buyer’s point of view! That statement sounds quite melodramatic, but your approach throughout the buying process was in complete contrast to the negative experiences we recently had with other estate agents. As a young couple on the hunt for our next home, we were quite shocked at how dismissive other real estate agents had been of us when attending open homes auctions. Despite being cash buyers who have bought and sold property previously, we often felt we were not taken seriously or that we could be easily persuaded to make uneducated decisions. As a result, these agents actually did their vendors a disservice because they discouraged us from presenting our best offer on more than one occasion. I would like to describe our experience with you for future vendors and buyers to know they’re in such capable hands. Please forgive the length, but it really is necessary to communicate just how fantastic you were to deal with in comparison to others!! My wife and I initially viewed a property listed with Jo, but already had our heart set on another home that was going to auction first. When Jo followed up with a phone call to ask our impressions of the property I explained that we were focussed on securing another property, so she offered to follow up again with us later to see if we had been successful. Instantly I was stunned – an agent who was attentive but who also actually listened!"
2 years agoLeanne and Tim
"We were very happy with the process of selling our house with Jo. She communicated very well with us throughout and was always available to answer questions and put us at ease. We feel she worked very hard for us in her building of relationships with buyers and keeping in constant contact with them. She was at every open home and every buyer visit to the property. We would be happy to recommend Jo as our real estate agent."
2 years agoHappy Vendor
"Jo was a pleasure to have as an agent, as well as being, professional, prompt and thorough she was always very cheerful. She helped us get the sales result that we wanted! We look forward to working with her again in the future and would recommend her to anyone."
2 years agoB C
"We first met Jo at an open home on the North Shore and were immediately impressed with her professionalism and the speed at which she responded to queries. After making the decision to sell our current house to move closer to the beach, Jo was very proactive in her search for a suitable new place for us. When it came time to market our current house for sale, Jo showed a great level of enthusiasm and went above and beyond to market the property. The whole process was transparent and most importantly achieved a result on auction day! We have recommended Jo to family and friends and their feedback has been equally positive."
2 years agoKevin Dyresen
"I'm seventy, I have very high expectations and have been known to be a little argumentative and not to suffer fools too gladly. I interviewed several real estate agents when I was looking to sell my property, I didn't want any hassles at all, I didn't want any involvement and I wanted my home sold quickly. I gave the job to Jo because she impressed me with her quick mind, she had the answer to every question I asked, at her fingertips, she appeared to be decisive and she impressed me as having a very good work ethic. She was also good with me so I knew she could handle people who were maybe no so easy to deal with. Jo did everything I asked; I had no hassles and no involvement apart from signing the papers when my property was sold for a good price at auction. I suppose I could say she did everything I asked her for. I wasn't surprised. The best that I can say for Jo is that I hope I didn't cause her too much angst and thank her for holding my hand when I needed my hand held."
2 years agoHappy Purchaser
"We were immediately impressed with the thorough and helpful way Jo attended to all our requirements. Her decisive/confident style, good communication and quiet determination all combined to bring about a successful result."
2 years agoDavid Garrett
"We never felt anything was too much trouble and every single request we made was handled with patient consideration and professionalism. The upside is not only that we sold our home but gained a good friend in Jo."
2 years agoRob and Clare
"Just wanted to say a big thank you, you have done an excellent job in selling our property. You are a true professional, we will have no hesitation recommending you to anyone considering putting their property on the market. What has impressed us the most, is that you have delivered against every aspect promised and kept us fully informed on progress during the entire sale process. Well done Jo and thank you for making the whole process so enjoyable."
2 years agoKathryn and Steve Ellis
"Jo recently marketed, and was an integral part, of the highly successful sale of our property in Milford. We found Jo to be very approachable, classy and professional throughout the process which produced a great end result for us. She was always available if needed and her knowledge and experience shone through. Jo was very respectful, warm and caring towards our family and home, and made the entire process completely stress-free. We would be privileged to work with Jo again and have no hesitation in recommending her to potential vendors."
2 years agoAlain Wenckebach
"Hi Jo, I would like to send you this mail as an appreciation as how you have driven the sales process of my house. I was new to the auction process but I must say that you have orchestrated the sale in a very professional and timely manner and the results have been beyond expectation. I would like to thank you personally, as you were the right fit to our multicultural family, and the properties that you have presented to us, whether we would buy or not, were always very well targeted. I am looking forward to working with you again in the near future!"
2 years agoSusan
"Jo Glancy was incredibly professional in all her dealings with me, both as a vendor and purchaser. I have no hesitation in recommending her as an agent. It is a very daunting process and every step of the way Jo provided me with very sound and accurate advice backed up by valuable information. This gave me the confidence to go through with the purchase and then sale of my home. I could not have done this without her. Thank you, Jo, for a positive experience."
2 years agoMichelle Daltona
"Recently I decided I needed to sell my current home and move somewhere smaller. I spoke with several real estate agents but was most impressed with Jo’s professionalism, knowledge and prompt response. She also gave me excellent advice on preparing and presenting my property for sale. Throughout the weeks of marketing leading up to auction day Jo kept me fully informed and went the extra mile to ensure my property received maximum exposure to the maximum number of potential buyers. As a consequence, my property sold on auction day and I was extremely happy. I now had to find another property to suit my needs. Once again Jo went the extra mile recommending various properties. She listened and understood my requirements and was instrumental in locating for me and negotiating the purchase of my current property. I hope to spend many happy hears in this property but will certainly look to Jo for her expertise in the future should I wish to sell. I would happily recommend Jo to anybody looking to either sell or purchase real estate. Her knowledge, experience, enthusiasm and good old fashioned hard work I believe are the best in the business."
2 years agoSimon Webstera
"Jo Glancy has been extremely pro-active, pleasant and professional to deal with. With a young family on a work relocation into Auckland we were keen to find a house to buy fairly quickly. Living in a small apartment with a couple of pre-schoolers isn’t too much fun!! Out of 20+ agents we met during the course of the search Jo was the only one to go beyond showing us what was already obvious. She searched out a property that met our needs, and facilitated a sale that worked for both buyer and vendor. She went beyond the call of duty to deal with 3rd parties to ensure the contract went unconditional as soon as possible, allowing both parties to move forward with their planning. I wouldn’t hesitate to recommend Jo to anyone looking to buy or sell a property."
2 years agoNiki Saywell
"Jo Glancy helped me sell my property, I found her very professional but also friendly and easy to work with. One thing I particularly liked was her very realistic approach. She was clear about expectations and didn’t over promise. She worked really hard to get a good result for me and I was very happy with the outcome."
2 years agoHappy Vendor
"Jo was extremely eloquent and friendly and I immediately warmed to her. Her approach was not pushy and did not come across as a sales pitch but felt more like a conversation on how we could proceed with the sale of the property. Jo was also efficient and understanding of our circumstances with a little bub. She did an outstanding job."
2 years agoSandie Payne
"We decided to go with Jo Glancy for the auction of our late Mothers house in Kia Ora Road Beachhaven, as my husband and I had met up with Jo a few years ago when we were looking at a property to buy in Birkenhead Pt, we were impressed with her professionalism and knowledge about the market and the area and more importantly what we were looking for, that would suit our lifestyle, we kept in contact via emails from our home in Sydney. We had not hesitation in signing up with Jo when it came to listing our late mothers home of 40 years. Jo explained the procedure in our terms so my sisters and I understood every step regards advertising, house inspections, the auction and kept us in touch personally with a meeting once a week to inform us how many prospective buyers had viewed it during the week and inspections on the weekend, and generally keeping us in the loop with comments made, questions asked and regular updates including phone calls after every ‘open house’ on Saturday, Sunday to inform us how many groups had viewed it that day. We were all pleased with the auction and what the house went for on the day. A big thank you to Jo for guiding us through this emotional time for all of us and bringing in a great result."
2 years agoJo and Simon
"Jo truly exceeded our expectations when we asked her to sell our property. Being out of town vendors, we needed someone we could trust 100% and we had this with Jo. She gave us great advice throughout the process and got the best possible outcome. We are so happy to have sold our property through Jo and highly recommend her to any future vendors out there!"
2 years agoHappy Vendor
"From the moment we decided to engage Jo Glancy with marketing our house, she worked tirelessly for us with her core focus on getting every last cent from interested parties on auction day. She presented us with a well-thought-out marketing plan, provided very helpful hints in regards to preparing the house for sale, and her communication was excellent throughout the entire process. As we were anxious first home sellers, Jo provided us with guidance and reassurance to ease any concerns we had and was always prompt in replying to any questions we had. Jo's professional, friendly personable manner made us and no doubt our potential buyers feel very comfortable and made the process as carefree as possible. There is no doubt that Jo helped us to achieve the absolute highest price the market was willing to offer. "
2 years agoBev and Errol
"We would like to express our considerable appreciation for the way in which you managed the sale of our home. We were extremely impressed with the very high level of professionalism you displayed at every stage of the process and especially in the final stages of the auction. You inspired confidence and we felt we could really rely on you. The advertising campaign was well managed through considerable difficulties such as continual rain! The follow up reports at the end of each open home series were also very professionally and realistically presented. You managed to be encouraging and at the same time honest and realistic about the market. We were also very impressed with your charm, patience and skill in fielding all the difficult questions posed by potential buyers, going the extra mile in ensuring that potential buyers received very comprehensive answers to all their questions. In the end the sale was completed within the three week time frame you recommended and we were very happy with the price we obtained for our much loved home.
We felt well prepared and supported through what is as everyone knows a very stressful time. We will certainly be recommending Jo to any of our friends who may be considering selling or buying.
2 years agoNatalie Fronczyk
"James and I had a great experience with you and would definitely let you sell a house again for us. Your communication was second to none and you definitely have a great way with people that engages them without being too pushy. A great quality. The best thing for us about the process is only dealing with you. I could not have coped with any agent ringing to come round and we would definitely recommend you to anyone we know selling."
2 years agoChristine
"I just wanted to write a note to say how much Gary and I appreciated all your help and advice in the purchase of our new home. The whole process was clear cut from the start. You are a very upfront, helpful and decisive person who guided us along the way with an amazing result. Thank you for making this process quick and effective and for being available for inspections as needed. It really makes life a lot easier when things run smoothly and to plan. Thank you so much Jo."
2 years agoStuart Hawes
"We had no regrets with choosing Jo to market and sell our property. We always found Jo to be extremely knowledgeable on the local market and she always conducted herself in a friendly and professional manner without ever being pushy. She appreciated that we knew our property best and had no hesitation with taking our suggestions and point of view into account . We were provided with regular and honest feedback and Jo's marketing plan was targeted, polished and adapted quickly to feedback she received from the market. We dealt with Jo at all times, even when other agents from the company were showing perspective purchaser's through the property. This removed any potential confusion as to who was or wasn't interested in the home and we were kept in the loop on the progress she was making with each purchaser. We would have no hesitation with recommending Jo to any seller who is looking for an agent who works hard to achieve the best possible outcome for your property sale."
2 years agoDeb & Doug Martin
"We recently purchased a house through Jo who was selling the property on behalf of the owner. We found Jo to be professional, easy to deal with, accommodating and friendly - this made what can be stressful, to be an easier and straight-forward process. Thanks Jo - highly recommended."
2 years agoDebbie and Ben Leduc
"Jo was referred to us , and we couldn't of been more happier with our choice, Jo with her experience and warmth made selling our quirky home easy. She was excellent on building a great marketing plan, always prepared for our open homes as we were away while selling our home. Her follow up and feed back after the viewings were prompt just as we asked. We had a brillant evening at the auction and got over our reserve price. Great birthday gift to me Thanks Jo! We would recommend Jo and her Harcourt's team to anyone that wants a professional real estate agent after your best interests. "
2 years agoKirsten Bramley
"We chose Jo Glancy to sell our home recently, as we had met her at several open homes of houses we were looking at purchasing and were impressed by her professionalism, integrity and warmth in engaging with people. Jo is extremely knowledgable about real estate in our area of Northcote Point. ( and I'm sure most areas!)
During the process of selling our home, Jo made it so easy for us (in what can often be a very stressful time) Her communication is fantastic. We were kept well informed throughout the process and any small problems that arose regarding our home were sorted with ease by Jo helping arrange meetings with tradespeople to help fix them. Jo had great ideas regarding how to market our home at its best and was able to confidently advise us prior to placing it on the market which the keys areas were that would be worth spending moneyon in order to increase our homes value ( information we were seeking )
Our home sold at auction,and we were blown away by the price Jo achieved for us. It set a new record for similar homes in that area. Needless to say....we were thrilled!
We would absolutely recommend Jo and will definately be using her skills again should we sell our home or look at buying another. Thanks Jo!
2 years agoRaewyn Bright and Tim Stubbs
"Jo was professional, highly organised and had a lovely warm personality that helped us through the process of selling our house. We would absolutely use her services again and we highly recommend her. "
2 years agoAdam Borriello
"Jo was brilliant. We were both living out of Auckland and so the entire home selling process was organised over email and phone. Jo organised all the staging, house clean up, lawns and more and was very efficient and professional in all dealings. From day one we knew we had made the right call in going with Jo. Jo is an experienced and proficient agent and I would highly recommend her services to anyone looking to sell their home."
2 years agoSusan and Denis Crampsie
"We have known Jo for a number of years and her proffesionism along with her charming manner, has sold three houses in the Milford/takapuna area for us. Jo is always enthusiastic but never pushy. Over the years she has become a friend to all our family and we couldn't recommend her abilities high enough."